Frequently Asked Questions
Everything you need to know about our premium leather collections.
How do I care for my leather furniture?
To maintain the quality of your leather, we recommend regular dusting with a soft, dry cloth and applying a professional leather conditioner every 6-12 months to prevent cracking and maintain suppleness.
What is the difference between top-grain and bonded leather?
Top-grain leather is the highest quality part of the hide, known for its durability and natural texture. Bonded leather is made from shredded leather scraps attached to a backing, which is less durable but more budget-friendly.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 2-4 weeks. This includes professional white-glove delivery, where our team will assemble the furniture and place it in your room of choice.
Do you offer a warranty on your leather products?
Yes, all of our leather furniture comes with a 5-year limited warranty covering structural frames, spring systems, and manufacturing defects in the leather upholstery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days of delivery, though return shipping fees and a restocking fee may apply.
Can I request leather swatches before I buy?
Absolutely. We offer up to five complimentary leather swatches so you can see the color and feel the texture in your own home before making a final decision.